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from the mpesa number you have used to register on smart kiosk

Dial *334#

  1. Select option 7 (my account)

  2. Select option 3 (m-pesa statement)

  3. Select option 1 (m-pesa statement)

  4. Select option 1 (request statement
  5. Select option 1 (full statement)
  6. Select option 98 (more)
  7. Select option 7 (Last 2 years)

  8. when prompted to enter email address


enter our robots email address

reconfirm by entering it again

9. NOTE: only requests for the statement to be sent to the above email address. Otherwise it won't work !

10. Once you receive SMS confirmation from m-pesa with the code/password,

WAIT for 15 minutes...⏳ ⏳

11. Then go to your Smart Kiosk WhatsApp Chat , start a new chat by sending "Hi"

12. Select option for m-pesa statement > Select Submit Code > Enter the password sent by m-pesa 
& await for a response from us with a decision.

Once your mpesa statement password is received by our robot you will get a WhatsApp &/or SMS message

Seat back and wait for our robot to process it and provide you with a decision within 48 working hours
(at the latest) 

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