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HOW TO:
submit other documents (apart from your m-pesa statement)
only if requested to
Visit your Smart Kiosk WhatsApp main menu > My Profile > Talk To Us
(your whatsapp main menu is available when you start a conversation with our WhatsApp number 020 2500081 by typing & sending 'hi' or 'sema')
from here attach a document/picture/image/file ONE BY ONE as instructed for processing
(Do not attached more than one item at a time, Do not type any message on any file attachment, do not include any emojis)
For m-pesa Statement, follow the process described above
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